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godsblessedangel  Said: 16-12-03 12:18
Hello again just would like to check the status on order #JY1608230029 because I know previously there was a Holiday but now it's December and I have yet to receive my order... Just want to make sure I wasn't forgotten
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SuperAngels  Reply: 16-12-04 20:24
Hi, dear friend, I've just checked the statue, I'm sorry but it haven't been finished, there are many heads are waiting in the artist room >___< So sorry for let you watting for soo long time >___< Have a good day
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Visitors  Said: 16-11-27 00:44
Hello! A few years ago, someone mentioned that Angell-Studio can cast dolls to match resin samples sent by customers. Is this still true?
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SuperAngels  Reply: 16-11-27 21:33
Hi, dear friend, did you mean you want custom color skintone service? We provide custom skintone color service :D Have a good day~
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angelene76  Said: 16-11-16 09:36
Hello, I'd like to ask how much will be the shipping fee for sending these boots to Poland using registered meil (I mean, this cheapest shipping method)?: http://e.angell-studio.com/?product-2359.html Thank you!
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SuperAngels  Reply: 16-11-16 22:36
Hi, dear ~ it's around 8USD by registered mail ~n__n~
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jessholy  Said: 16-11-11 05:00
Hello! I placed an order on September 3rd and have not received any update since then. How long does it usually take for an order to be filled? I order a wig, wig accessory, foam doll head, and two doll stands. There is a new wig I would also like. Is it possible to add it to my existing order since it has not been shipped? Thank you!
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SuperAngels  Reply: 16-11-11 08:58
Hi Dear~ could you let me know your order number first, I'll check with our warehouse if it's delivered. If it's not delivered, you can add new accessories in your order~^__^~ Besides, you can contact us through email: angell-studio-en@outlook.com ~ Have a good day~
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Visitors  Said: 16-11-09 06:29
Hi there! I was wondering if the fox pet Hua Lian doll is limited or if it will be available for a long time? I would like one but can't get it just yet! Also, is it possible to have it painted without the little snowflakes?
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SuperAngels  Reply: 16-11-09 08:39
Hi, dear~ it's not limited, you can order it when you are free~ And it can pait without the little snowflakes. just make a note when you submit it~ Have a good day~
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Visitors  Said: 16-11-07 02:54
Hi! I've heard from others that you send a confirmation photo of a doll's faceup to the buyer before you ship the doll. Can the buyer then make suggestions or changes, or does the faceup stay as close as possible to the default? Are eyelashes included? ~Let me know. Thank you!
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SuperAngels  Reply: 16-11-07 10:29
Hi, dear friend, we do send a confirmation photo of a doll's face up to the buyer before we ship the doll. Because sometimes it's customized face up, or face up with a little changed, so we need to confirm it won't cause mistake with our customer before we ship them~ And the eyelashes are included~ Have a good day~
Message
tina  Said: 16-11-03 08:46
Hello, is there any Cynthia in store?
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SuperAngels  Reply: 16-11-03 10:10
Hi Dear~ as it's customized doll, so we make dolls after you placed order ~^__^~ we don't have doll in stock~
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kirika  Said: 16-10-28 02:24
Hello, Is this head available to purchase? http://e.angell-studio.com/?product-2547.html I can add it to my car but the price says $0.00 Thank you
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SuperAngels  Reply: 16-10-28 14:16
Hi Dear thanks for your inquiry, sorry but this head is only for show. not for sell. He's limited doll, and he's already discontinued :http://e.angell-studio.com/?product-2544.html You can check more this type doll at this page:http://e.angell-studio.com/?gallery-83-grid.html Any futher questions, just feel free to contact us.
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savannahfaerie  Said: 16-08-23 11:39
Hiya! I was wondering what the status of my order was :) My order number is 20160706001674 :) Please have a good day! ^^
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SuperAngels  Reply: 16-08-24 00:14
Hi, dear, the package is delivered, here is the tracking number :ea146962175cn you can track it at this site: http://www.ems.com.cn/english.html I think it can reach you there within 10 days~n__n~ Have a good day~
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Visitors  Said: 16-08-22 03:05
It's maybe a stupid question. Does exist the angell studio store in Beijing? Next week I'll be in Beijing.
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SuperAngels  Reply: 16-08-22 13:08
Dear friend, we do have an agent in Beijing, and here is the details:北京东城区广渠门南小街领行国际1号楼1单元504 Tel:13910903778, and pls noted, it's not opened all the time, so pls call it before you went there ^___^ Have a good day~
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brewsjoe  Said: 16-08-18 23:31
Morning! I was just wondering how my order was progressing? Very excited to receive my first Angell Studios doll. Thank you!!
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SuperAngels  Reply: 16-08-19 22:39
Hi, dear friend, the package will be sent when all the accessories prepared :) Have a good day~
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Visitors  Said: 16-08-17 08:59
Hello, dear. I wonder that I can order &quot;62 cm girl ancient clothes/butterfly&quot; outfit as 1/6 BABY SIZE. I need outfit size changed.
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SuperAngels  Reply: 16-08-17 22:28
Thanks for your inquiry, dear~ but we don't have this size of this outfit >___ < Have a good day~
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lalette  Said: 16-08-17 03:30
Hello, I just placed my order, number 20160817036139 and it gave me the failure message. I know there is an error on the website with this, and I was wondering if you could confirm that it was received. Thank you! :)
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SuperAngels  Reply: 16-08-17 22:28
Hi,dear~ yes ,payment is confirmed, thank you so much~
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smilesevily  Said: 16-08-13 15:05
Hello! I just made a payment for my order 20160710084592. Can you please confirm the payment?
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SuperAngels  Reply: 16-08-13 22:52
Dear friend, thanks for your payment, your payment si confirmed, and we'll prepare your package soon!!! Thanks so much, and have a wonderful weekend.^__^
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aquaria13  Said: 16-08-11 11:56
Hello again! I just got my order in the mail today! Everything is so beautiful! Thank you so much! (And thanks for the super fast shipping!)
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SuperAngels  Reply: 16-08-12 00:16
Wow, thanks for your kindess review, dear ~n__n~ I'm so glad to hear that you are satisfied with our products, have a wonderful week ~n__n~
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Visitors  Said: 16-08-10 23:02
hello i need to ask can u offer layaway payment? if so how long? and can i ask that she come with large bust instead or normal default??
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SuperAngels  Reply: 16-08-11 10:41
Hi, dear friend, thanks for your inquiry. As per to your questions of layaway, you can pay 30% of the total value first, and then pay up the rest within 90 days. Onve you send us the first payment, we'll start to prepare making your dolls. And it's ok you can choose her with large bust, or normal bust, you can make a note when you submit your order :) Have a good day~
Message
aquaria13  Said: 16-08-02 13:07
Hello! I just made an order and paid for it through PayPal but I got a strange message on your page saying it didn't go though... But it shows that it did on my end.. Did you receive my payment? Thank you for your time!
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SuperAngels  Reply: 16-08-02 13:42
Hi, dear, thanks for your support, your payment is confirmed :) There is something wrong with the link, so it shows failed. But don't worry, we've received your payment, and will prepare the package soon for you! Have a good day~
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Visitors  Said: 16-07-20 14:48
To add extra legs in matched resin to an order, how much would that cost?
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SuperAngels  Reply: 16-07-21 08:38
Dear friend, did you mean you want to add legs for your another order(need to color match)? could you send me the leg link? and in generally, it only cost extra 20 USD~ Have a good day~
Message
kaitiro  Said: 16-07-15 18:13
Hello. I have ordered Lucifer divine yesterday at 4pm and paid yesterday evening at 11pm. I haven't got e-mail about the shipping charge. So, can I pay the remaining amount of money later, when I'll get the e-mail?
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SuperAngels  Reply: 16-07-15 20:29
Hi, dear friend, sorry for being late, we noticed you paid the full payment. May I know if you want us to refund you the shipping fee? or purchase the goods that can also enjoy the 12% discount? Have a great weekend~
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ayatanne  Said: 16-07-15 04:49
20160715041340, It says failure to pay, but I have ten times more paypal balance than it is needed.
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SuperAngels  Reply: 16-07-15 20:28
Hello, dear friend, thanks for your support, we've confirmed your payment, and noticed you paid us twice, we will refund you the another one within 3 days! Sorry for this trouble! Have a great weekend!
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